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The Client Services Representative communicates with commercial and large industrial companies across the United States and Canada, building relationships while managing the facilities' waste and byproducts into various outlets. The individual understands their dedicated accounts business and assists in determining which of our waste and recycling services will create the most efficient and cost-effective solution.
We are currently considering candidates for all levels of this career path!!
The Operations Supervisor is responsible for supervising collections activities in one or more lines of business within a division to achieve communicated safety and operational goals and creating an environment to encourage team engagement and professional growth and development.
The Customer Care Representative provides outstanding service to our customers by responding to a high volume of inbound customer calls, inquiries, and requests, which may require research and investigation to resolve. The incumbent actively engages customers to ensure a complete understanding of the issues and provides accurate and efficient responses in a prompt, respectful, and courteous manner.
The Operations Manager is responsible for overseeing collections activities, container delivery and pickup for commercial, industrial and residential customers, while managing a large team of dispatchers, drivers, and other workers who are responsible for managing the route system as well as executing a local market strategy to best complete Casella initiatives.
The Helper performs duties and operations to assist driver’s complete customer routes with a focus on providing exceptional customer service and adhering to all health and safety protocols.
The Scale Operator, the face of the facility, is responsible for weighing inbound and outbound materials at the facility, processing outbound Bill of Ladings and ensuring that material is being loaded into the vehicle correlates with the release number provided by the hauler.
The starting hourly rate for this position is $20-$22 per hour.
The Diesel Technician maintains diesel equipment, completes inspections and preventive maintenance requirements, corrects vehicle...
The Municipal Account Manager fosters and maintains relationships with customers within an assigned geographic area by delivering excellent account management and identifying service enhancements for customers that increases customer loyalty and retains long-term business. In collaboration with other members of the Municipal team, the incumbent will develop knowledge and skills necessary to strengthen and sustain relationships with new and existing business accounts, provide innovative solutions to solve unique business needs, and identify opportunities for increased sales growth.
The Municipal Account Manager fosters and maintains relationships with customers within an assigned geographic area by delivering excellent account management and identifying service enhancements for customers that increases customer loyalty and retains long-term business. In collaboration with other members of the Municipal team, the incumbent will develop knowledge and skills necessary to strengthen and sustain relationships with new and existing business accounts, provide innovative solutions to solve unique business needs, and identify opportunities for increased sales growth.
The Territory Sales Representative is responsible for maintaining and growing a group of customers (accounts) within a specified market area. The person in this role must develop a deep understanding of a customer’s needs while helping customers get the most out of the existing services they have purchased and increasing revenue by introducing an account contact to new products or services.
The Diesel Technician Apprentice works alongside a knowledgeable Casella Waste Diesel Technician to learn and further develop skills. The Apprentice provides maintenance, repairs vehicles and equipment, and mainly focuses on preventative maintenance and maintaining the safety of all vehicles and equipment. The Diesel Technician Apprentice will continue in this role until they compete all training requirements.
This is a 2ND Shift apprentice opening. Start time is 12:00/Noon to 8:30PM with some overtime and an occasional saturday.
The Industrial Maintenance Technician utilizes knowledge of mechanical, electrical, and hydraulic systems to install, maintain, troubleshoot, and repair machinery and equipment; diagnose issues with machinery components; and determine when adjustments or repairs are needed. The incumbent will assume greater responsibility as experience and expertise grow.
Hiring Range:...
The Heavy Equipment Operator ensures the safe operation of heavy equipment at the Transfer Station for the purpose of transferring and loading materials in an efficient and safe manner; operates one or more types of yellow iron equipment.
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The Helper performs duties and operations to assist driver’s complete customer routes with a focus on providing exceptional customer service and adhering to all health and safety protocols.
The Financial Analyst is responsible for performing quantitative analysis that helps drive business decisions, identifying trends and variances in key financial and operating data, assisting with the budgeting and forecasting process to enhance accuracy of financial projections and accountability, and collaborating with members across the organization on various projects aimed at improving financial performance. The incumbent gathers and analyzes financial information, sales analytics, and other key performance indicators and data points to help drive execution against financial goals across the company.
The Maintenance Production Administrator (MPA) is responsible for parts and inventory management and administration in a shop environment.
The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers.
The Helper performs duties and operations to assist driver’s complete customer routes with a focus on providing exceptional customer service and adhering to all health and safety protocols.
The Territory Sales Representative is responsible for maintaining and growing a group of customers (accounts) within the Capital Region. The person in this role must develop a deep understanding of a customer’s needs while helping customers get the most out of the existing services they have purchased and increasing revenue by introducing an account contact to new products or services.
Total compensation $80-$90K with base salary of $55-65K
The Inside Sales Representative is responsible for driving revenue growth through proactive customer acquisition, retention, and service excellence. This role involves engaging with prospects and existing customers via phone and email to understand their needs, provides solutions, and ensures a high level of customer satisfaction.
Pay range starts at $25 per hour plus commission
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