The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and investigation to reach resolution. The incumbent actively engages customers to ensure complete understanding of the issues and provide accurate and efficient responses in a prompt, respectful and courteous manner.       **Customer Care Representatives at Casella participate in a Career Pathways Program that offers exceptional Advancement Opportunity, Regular Merit Increases, and Performance Incentives.**   *Multiple Full-time and Part-Time Positions Available for Career Oriented Candidates*   *Salary Range: $17 - $24/hour - Starting salary based on experience and Career Path Evaluation*

The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and investigation to reach resolution. The incumbent actively engages customers to ensure complete understanding of the issues and provide accurate and efficient responses in a prompt, respectful and courteous manner.         **Customer Care Representatives at Casella participate in a Career Pathways Program that offers exceptional Advancement Opportunity, Regular Merit Increases, and Performance Incentives.**   *Multiple Full-time and Part-Time Positions Available for Career Oriented Candidates*   *Salary Range: $18 - $23/hour - Starting salary based on experience and Career Path Evaluation*

The Client Services Representative communicates with commercial and large industrial companies across the United States and Canada, building relationships, while managing the facilities waste and biproducts into various outlets. The individual understands their dedicated accounts business and assist in determining which of our waste and recycling services will create the most efficient and cost-effective solution.