The Customer Care Representative provides outstanding service to our customers by responding to a high volume of inbound customer calls, inquiries, and requests, which may require research and investigation to resolve. The incumbent actively engages customers to ensure a complete understanding of the issues and provides accurate and efficient responses in a prompt, respectful, and courteous manner.

The Billing Specialist performs a variety of routine and non-routine, simple to moderately complex billing functions to ensure the proper preparation of accurate, timely bills to customers in accordance with service contract terms and is responsible for related activities. This role typically entails responsibility for customer accounts. This position consists of three levels: Billing Coordinator, Billing Specialist, and Senior Billing Specialist.   

The GIS Specialist is a detail-oriented professional responsible for supporting our waste and recycling operations through high-quality spatial data management, route optimization, and environmental compliance mapping. This role will work to directly improve operational efficiency, customer service, and drive sustainability outcomes across our service area. Hiring Range: $59,000 to $76,500; bonus-eligible position

The Sales Account Specialist is responsible for data management and the communication of price and service changes, for all Resource Solutions industrial accounts. The incumbent acts as a liaison between various Resource Solutions teams when communicating changes to CRS related accounts and ensures detailed pricing information is entered accurately. Hiring Range:  $52,600 - $60,000

The Accounts Payable Specialist is responsible for receiving, reviewing, and entering vendor invoices to meet tight deadlines and ensure compliance with a robust internal control structure. The incumbent ensures proper, timely payments by working closely with various teams and vendors across the organization.   Hiring Range: $18.00 - $22.00 per hour based on experience 

The Customer Care Analyst plays a key role in supporting Casella’s Customer Care Team by gathering, interpreting, and presenting relevant data to transform it into actionable intelligence. This role will measure key...

The Staff Accountant will be responsible for general ledger financial accounting, including month-end close, financial reporting, fixed asset accounting, supporting accounts payable, supporting external and internal audit activities, and various ad hoc projects. Hiring range: $58,000 - $77,300 depending on experience 

The Accounts Receivable Specialist provides excellent customer service associated with the accounts receivable functions while building consumer relationships and securing payment, 

As the Manager of Business Intelligence (BI), you will play a pivotal role in developing and executing the BI strategy, leveraging data to drive informed decision-making, and ensuring data integrity and accuracy. This role requires expertise in BI tools and data visualization, as well as a strong ability to collaborate with cross-functional teams to deliver actionable insights. You will work closely with key business stakeholders to develop the strategy, prioritize demand, and build and manage a multi-year roadmap to support the company’s BI objectives. You will be responsible for leading a department of functional and technical resources, including third-party vendors, to successfully deliver...

The Sales Account Specialist develops sales materials and implements account strategies to support the Resource Solutions Business Development team in creating additional sales opportunities and ensuring new and existing nationwide industrial, institutional, commercial, and municipal business accounts receive excellent service and innovative solutions to meet their unique needs.   Hiring range:  $52,000-$69,000

The Digital Customer Care Representative plays a vital role in delivering exceptional customer service through a variety of digital channels. This position handles digital inquiries related to quoting new services, billing and payments, service schedules, service quality, and general questions. Successful candidates will gain valuable insight into the waste and recycling industry and begin an exciting career journey with Casella, where growth opportunities are abundant.

The Sourcing Specialist is a resource for customers, strategic account managers, and vendors to create personalized resource solution plans and ensure adequate options to dispose, recycle, or reuse materials properly. The Sourcing Coordinator researches, identifies, and qualifies new and current vendors that enable Casella to manage customers’ waste streams cost-effectively. The base salary range for this role is $23.00 to $25.00 per hour. Final compensation will be determined based on experience and skills.  We believe in transparent pay and career development. This role offers growth opportunities, with clearly defined career paths supported by...

The Receptionist position is the organization’s first point of contact, creating a warm, professional, and welcoming environment for all visitors and callers. This role manages daily front desk operations, including greeting guests, coordinating the flow of incoming communications, distributing correspondence, and directing inquiries to the appropriate team members. Additionally, the position provides essential administrative support across the organization, maintains office supplies, and helps ensure smooth and efficient workplace operations.

The Resource Solutions Sales Account Specialist is responsible for data management and communicating price changes and service changes for all Resource Solutions Retail and Commercial accounts.   The incumbent will serve as a liaison among Resource Solutions teams when communicating changes to Commercial Resource Solutions-related accounts. 

The Field Service Technician is responsible for the installation, troubleshooting, updating, and expertise of On-Board Computing Systems (OBC). The incumbent will travel to multiple facilities across Casella’s operating footprint to service and install OBCs throughout Casella’s fleet.   *This Position Requires Frequent Travel Throughout the Casella Operating Footprint*  

Casella is seeking a Tax Accountant to join our collaborative Corporate Tax team in Rutland, VT. You’ll play a key role in ensuring compliance and accuracy in our tax filings across the US while working in a supportive environment that values growth, learning, and innovation. This position offers flexible remote and hybrid work options with periodic travel to the Rutland, VT office as needed.

The Claims Management Specialist serves as the central liaison for General Liability (GL), Auto Liability, and Workers’ Compensation (WC) claims. This role ensures timely, accurate, and compliant handling of claims while partnering with Legal, Safety, Finance, HR, and external stakeholders to minimize risk and cost. Hiring Range: $58,000 -$77,000 annually based on experience. #INDSJ