As the Manager of Business Intelligence (BI), you will play a pivotal role in developing and executing the BI strategy, leveraging data to drive informed decision-making, and ensuring data integrity and accuracy. This role requires expertise in BI tools and data visualization, as well as a strong ability to collaborate with cross-functional teams to deliver actionable insights. You will work closely with key business stakeholders to develop the strategy, prioritize demand, and build and manage a multi-year roadmap to support the company’s BI objectives. You will be responsible for leading a department of functional and technical resources, including third-party vendors, to successfully deliver...

The Digital Customer Care Representative plays a vital role in delivering exceptional customer service through a variety of digital channels. This position handles digital inquiries related to quoting new services, billing and payments, service schedules, service quality, and general questions. Successful candidates will gain valuable insight into the waste and recycling industry and begin an exciting career journey with Casella, where growth opportunities are abundant.

The Client Services Representative communicates with commercial and large industrial companies across the United States and Canada, building relationships while managing the facilities' waste and byproducts into various outlets. The individual understands their dedicated accounts business and assists in determining which of our waste and recycling services will create the most efficient and cost-effective solution.   We are currently considering candidates for all levels of this career path!!

The Bid Coordinator provides centralized bid support for the enterprise, ensuring efficient and effective execution of the bid process. They provide end-to-end support for the bid and proposal lifecycle -overseeing the collection, organization, compliance, and submission of all bid documents to ensure timely, accurate, and professional deliverables. The bid coordinator partners closely with cross functional teams – including Sales, Operations, Marketing, Finance, Legal and technical subject matter experts to manage RFP/RFI responses, maintain bid documentation, and leverage bid support and CRM tools. The Bid Coordinator...

The Receptionist position is the organization’s first point of contact, creating a warm, professional, and welcoming environment for all visitors and callers. This role manages daily front desk operations, including greeting guests, coordinating the flow of incoming communications, distributing correspondence, and directing inquiries to the appropriate team members. Additionally, the position provides essential administrative support across the organization, maintains office supplies, and helps ensure smooth and efficient workplace operations.

The Accounts Payable Specialist compiles information and documents and monitors accounts owed by the company to vendors or other individuals, inputs figures to the accounting system, and processes and analyzes accounts payable transactions.    Hiring Range: $19.50 - $24.50 per hour based on experience   

The Resource Solutions Sales Account Specialist is responsible for data management and communicating price changes and service changes for all Resource Solutions Retail and Commercial accounts.   The incumbent will serve as a liaison among Resource Solutions teams when communicating changes to Commercial Resource Solutions-related accounts. 

The Field Service Technician is responsible for the installation, troubleshooting, updating, and expertise of On-Board Computing Systems (OBC). The incumbent will travel to multiple facilities across Casella’s operating footprint to service and install OBCs throughout Casella’s fleet.   *This Position Requires Frequent Travel Throughout the Casella Operating Footprint*  

Casella is seeking a Tax Accountant to join our collaborative Corporate Tax team in Rutland, VT. You’ll play a key role in ensuring compliance and accuracy in our tax filings across the US while working in a supportive environment that values growth, learning, and innovation. This position offers flexible remote and hybrid work options with periodic travel to the Rutland, VT office as needed.

The Technical Support Specialist is responsible for providing technical support and expertise to end users of software and hardware systems. The incumbent provides effective diagnostic evaluation of customer needs and responds promptly and appropriately to each technical issue or inquiry, resolving them to the user’s satisfaction. Hiring Range: $48,000 - $60,000 per year based on...

The Accounts Payable Specialist is responsible for receiving, reviewing, and entering vendor invoices to meet tight deadlines and ensure compliance with a robust internal control structure. The incumbent ensures proper, timely payments by working closely with various teams and vendors across the organization.   Hiring Range: $18.00 - $22.00 per hour based on experience 

The Payroll Representative is responsible for compiling, processing, and maintaining employee information records, pay, and timekeeping data to ensure payroll records are up-to-date and employees are paid accurately and in a timely manner. In addition, the incumbent processes tax filings and other deductions and provides timely responses and accurate resolutions to inquiries and issues from employees, management, and external parties.

The Claims Management Specialist serves as the central liaison for General Liability (GL), Auto Liability, and Workers’ Compensation (WC) claims. This role ensures timely, accurate, and compliant handling of claims while partnering with Legal, Safety, Finance, HR, and external stakeholders to minimize risk and cost. Hiring Range: $58,000 -$77,000 annually based on experience. #INDSJ

The Sales Operations Administrator provides centralized support focused on supporting the sales operations team’s strategic objectives. Collaborating closely with key partners across the organization, the incumbent leads tactical execution for the management of the sales process and sales technology solutions, helping the sales organization run efficiently and effectively. The incumbent champions a unified approach to sales management including sales planning and process across all lines of business and divisions within the organization, with a goal to drive sales growth. Rutland,...

The Billing Specialist performs a variety of routine and non-routine, simple to moderately complex billing functions to ensure the proper preparation of accurate, timely bills to customers in accordance with service contract terms and is responsible for related activities. This role typically entails responsibility for customer accounts. This position consists of three levels: Billing Coordinator, Billing Specialist, and Senior Billing Specialist.   

The Customer Care Representative provides outstanding service to our customers by responding to a high volume of inbound customer calls, inquiries, and requests, which may require research and investigation to resolve. The incumbent actively engages customers to ensure a complete understanding of the issues and provides accurate and efficient responses in a prompt, respectful, and courteous manner.

The Sourcing Specialist is a resource for customers, strategic account managers, and vendors to create personalized resource solution plans and ensure adequate options to dispose, recycle, or reuse materials properly. The Sourcing Coordinator researches, identifies, and qualifies new and current vendors that enable Casella to manage customers’ waste streams cost-effectively. The base salary range for this role is $23.00 to $25.00 per hour. Final compensation will be determined based on experience and skills.  We believe in transparent pay and career development. This role offers growth opportunities, with clearly defined career paths supported by...